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Case Studies

Peddie Roofing

Effective IT strategy should be considered as part of overall business strategy. By bringing IT experts to the table early into planning you can gain significant procedural insight for your business. Our client, Peddie Roofing, discovered this after partnering with Tech To U.

Peddie Roofing

The Problem

Peddie Roofing and Waterproofing Ltd was looking for software to streamline their business operations. Peddie’s processes required significant manual effort and significant time as all work was recorded by the Foreman using paper forms and pictures were recorded on their phones. The Foreman would have to bring in the forms and pictures into the office for processing which was time consuming and created long delays with business operations. There were several requirements that could not be easily found in a generic software solution:

  • Information Management Requirements: They had unique information management requirements that is specific to their business
  • Easy to Use: Great concern about complex systems would be the ability of their Foreman to adapt to a new software solution
  • Mobile Use: Any software solution they were going to use had to be usable on tablets and mobile devices
  • Generic Software: The functionality wouldn’t allow Peddie to work the way they wanted to. They would have had to adapt processes to confirm to the software or customize the generic software at a greater cost
  • Massive Software: Peddie was concerned about a massive software solution that would be hard to learn and adapt to. They preferred developing parts of the software solution with intention of developing future features over time
  • Cost-Effective: Peddie determined it might be financially worthwhile to build a custom solution that they can expand and add features to over time.
Peddie Roofing

The Solution

Tech To U built a custom software system for Peddie Roofing that integrated several aspects of their work management procedures:

  • Employee Time Tracking and Payroll Reports
  • Real Time Notifications for Supervisors regarding Safety and Time Tracking
  • Building and Customer Management including history of changes
  • Job Management
  • Employee and Security Management
  • Specific features that include Calendar Shift for all Foreman, Email notifications for Supervisors and Foreman, Follow Up Report Generation for Customers

Tech To U and Peddie engaged all staff to develop the software to ensure it helped employees work exactly the way they wanted, versus altering processes to align with how out of the box software worked.

Peddie Roofing

The Result

As Peddie Roofing integrates more of their information and work into their customized software solution, they have noticed a marked improvement in regards to:

  • Faster Billing Cycle
  • More Sales Opportunities
  • More Project Work
  • Better and more Accurate Data
  • Management can immediately get updates and information about work
  • Faster and more Accurate Reporting for the Customer
  • Time Savings as it reduces waiting for information to come to the office, having to look through old paper files
  • Better access for Building Documents, Customer information, Rooftop Images and Work History
  • Better Management of Employee information
"As a result of the software developed for Peddie Roofing, their workflow process switched from paper-based to completely electronic, which in turn saved their employees time, increased efficiency and productivity. All their processes and operations were streamlined and is now easier to access, track and communicate with clients. The turnaround time from quote to scheduling, then from the work being done to reviewing and invoicing reduced significantly. We were please with the results our custom software generated to the client, adding value to their operations and helping them improve customer engagements. "
Tech To U

Impressed With The Results?

We can improve your business too. Contact Us to learn more about our Custom Business Software. Saving money and optimizing business performance has never been easier with Tech To U.